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Posts tagged “vicidial”

integrationvicidialSep 23, 2026

Why the whole integration is one dialplan entry

How a call to 85 plus a dial code reaches the right AI agent on VICIdial, Asterisk and FreeSWITCH, and why we designed it that way.

Walter Brennan · 1 min read

vicidialintegrationSep 19, 2026

How to Add an AI Voice Agent to VICIdial (Without Replacing Your Dialer)

A step-by-step guide to putting an AI voice agent on VICIdial using a single dialplan entry, with transfers and dispositions flowing back the way VICIdial expects.

Walter Brennan · 5 min read

vicidialintegrationSep 16, 2026

The Complete Guide to VICIdial AI Integration in 2026

Everything a VICIdial operator needs to integrate an AI voice agent: architecture, media transport, AMI transfers, per-campaign dial codes, recording and dispositions.

Walter Brennan · 5 min read