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Posts tagged “guide”

vicidialintegrationSep 16, 2026

The Complete Guide to VICIdial AI Integration in 2026

Everything a VICIdial operator needs to integrate an AI voice agent: architecture, media transport, AMI transfers, per-campaign dial codes, recording and dispositions.

Walter Brennan · 5 min read

freeswitchintegrationSep 10, 2026

"AI Voice Agents for FreeSWITCH: ESL Integration Explained"

How to add an AI voice agent to FreeSWITCH using mod_audio_stream for media and the Event Socket Layer for transfers and hangups, with notes on concurrency at scale.

Walter Brennan · 5 min read